What does Collaboration mean in practice, and its applications at work!
Think back to your last team meeting. I think it’s fair to say that most team meetings are led by […]
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October 3, 2024
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CUSTOMER EXPERIENCE
There’s always room for improvement when it comes to creating an amazing customer experience. But why is improving customer experience
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PRESENCE TECHNOLOGY IN UNIFIED COMMUNICATIONS
In a nutshell, presence is the ability to indicate COMMUNICATIONS to the outside world a number of useful characteristics about
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HOW SD-WAN CAN ENHANCE YOUR NETWORK SECURITY STRATEGY
Many organizations say security is a business STRATEGY priority, but most don’t have the resources to fully protect their networks
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The use of AI for different market segments
Artificial intelligence is an area segments of computer science that studies the use of algorithms that simulate human reasoning and
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3 THINGS YOU NEED TO KNOW ABOUT SPEECH ANALYTICS
Here at Teledata, within our Customer Experience vertical, we have the Speech Analytics solution and today we will tell you
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Consumption habits that are here to stay after the pandemic
During this quarantine period, many companies are undergoing digital transformation, a concept that was previously somewhat abstract, but which is