What is SWOT Analysis? 5 Ways to Speed Up Your Self-Improvement
Would you like to speed up your own self-development and self-improvement? Do you want to know how to quickly achieve […]
Digital Marketing
Digital Marketing
Digital Marketing
How to Become a Marketing Director
What does it take to become a successful marketing director? How much does such a specialist earn? What education and
Digital Marketing
5 Habits That Will Help Your Brain Always Stay at Peak Activity
Our brains are amazingly dynamic and transformative. They can adapt, heal, renew, and restore themselves. What you do or don’t
Digital Marketing
5 Negotiation Skills to Make Your Sales Team Successful
Sales negotiations are sometimes a source of stress for salespeople. The thought that you are close to closing a deal
Digital Marketing
Artificial Intelligence: The Brain of Innovation
In the digital age, The Brain Artificial Intelligence (AI) is not just a technology; it’s the brain behind the innovation
Digital Marketing
Digital Security: Building an Unbreakable Shield for Your Company
In the vast digital Digital Security landscape of the 21st century, security is the cornerstone of any business. Cyber vulnerability
Digital Marketing
What is a Confidence Threshold and Why Do We Need it?
When a user question matches an intent that it’s been train! on in the chatbot model, the NLP provider returns
Digital Marketing
Build Government Trust by Assuring a Flawless CX
We are experiencing a Build Government high call volume and longer wait times on our phone lines. We appreciate your
Digital Marketing
Cyara & Genesys Reach Another Milestone
At Cyara, partnerships Reach Another have always been central to our business model. Customer experience (CX) assurance is multifaceted, and
Digital Marketing
The Critical Role of Incident Management in Contact Centers
Those all may be The Critical important aspects of running a call center, but none of them quite captures the
Digital Marketing
Ready to Use Chatbots? Be Sure You Understand Customer Pain Points First
Chatbots have Be Sure come a long way. Usage of this technology, which once handl! only a small portion of
Digital Marketing
The True Cost of Testing Reactively
No one has to Testing Reactively convince call center executives of the value of achieving a high bar of customer