Bluetooth and an app required
The principle works on the basis of Bluetooth and assumes that visitors have Bluetooth turned on on their mobile phone. […]
Digital Marketing
Internet Marketing
Digital Marketing
The personal relevance and the application
Mobile engagement (welcoming and communicating via the mobile channel) is a topic that is at the top of many
Digital Marketing
Mobile engagement is at the top of the marketing agenda
It is therefore great to see that many large companies in the field of webcare and content creation have
Digital Marketing
Facebook launched a standalone chat app
The privacy fear discussed in the first paragraph seems to reveal a conflict between social media on the one
Digital Marketing
The idea of instant messaging is not new
February 19, 2014. Facebook announces that it is acquiring WhatsApp for the astronomical sum of 19 billion dollars. For a
Digital Marketing
Artificial Intelligence: The Brain of Innovation
In the digital age, The Brain Artificial Intelligence (AI) is not just a technology; it’s the brain behind the innovation
Digital Marketing
Digital Security: Building an Unbreakable Shield for Your Company
In the vast digital Digital Security landscape of the 21st century, security is the cornerstone of any business. Cyber vulnerability
Digital Marketing
What is a Confidence Threshold and Why Do We Need it?
When a user question matches an intent that it’s been train! on in the chatbot model, the NLP provider returns
Digital Marketing
Build Government Trust by Assuring a Flawless CX
We are experiencing a Build Government high call volume and longer wait times on our phone lines. We appreciate your
Digital Marketing
Cyara & Genesys Reach Another Milestone
At Cyara, partnerships Reach Another have always been central to our business model. Customer experience (CX) assurance is multifaceted, and
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The Critical Role of Incident Management in Contact Centers
Those all may be The Critical important aspects of running a call center, but none of them quite captures the
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Ready to Use Chatbots? Be Sure You Understand Customer Pain Points First
Chatbots have Be Sure come a long way. Usage of this technology, which once handl! only a small portion of