Make IT happy by bringing coherence to all applications
The digital workplace is a collection of tools. Many IT departments struggle with this collection , because many employees use […]
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Alex Osterwalder’s next book
The purpose of service design methodologies is to design back and front office of services according to the needs
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Connecting strategy, goals and meaningful purpose
Enabling people to lead and contribute to their fullest potential Discovering better ways of working Delivering value efficiently to the
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Who do you make happy with a good strategy for a digital workplace?
For years we have been talking about the term ‘digital workplace’. Why are there still so many organizations asking for
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Complaints & communication via social media
Or do you use social media to support your brand, from a service provision (webcare) or product development perspective? I
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after all they want an audience
Critics are members who are active in the community by responding to blogs and questions from the community, but
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Users want to feel like they are doing something important
An online community can create long-term user engagement by providing the user with a number of things. One of the
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Users want to have influence on the community
Everyone wants to have the opportunity to shape their environment. If the environment is not malleable, people usually move away.
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Connecting your members to the community
If your organization has built a loyal online community, you can call on the users to help you with
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Be willing to share knowledge and ideas
In the world of the Internet, you are what you share, who you connect with, who you network with, impacts
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Howeve developing and maintaining
Organizations can benefit greatly from an active following in an online community. such a community can be expensive. It is
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What about the underlying strategy?
Social Mia in Healthcare and Welfare is primarily a practical book, for people who just want to get start and