Customer engagement is like a thermometer for marketing managers! and it is based on these digital resources that strategies are outlined in a more assertive way. Professionals in the field expect that! by 2023! data sources will increase. Therefore! data marketing will be even more necessary to leverage brands.
Hybrid experiences
With the arrival of the pandemic in 2020! the virtual world gained strength. However! with again! with some differences arising from the new customer behavior.
While many were eager to have direct
Customer service representatives! others got used to the idea of monitoring everything from home! in the comfort of their own home. So! to adapt to this movement! hybrid experiences gained momentum.
These experiences combine in-person and remote activities and are able to reach both types of audiences. Many companies are already adopting this movement! motivated by the possibilities of personalization! innovation! inclusion and connection with the consumer.
For remote support! Leucotron offers Click to Call! a simple and business owner data quick-to-use tool. It works by pressing a button with the message “call now”! allowing the customer to contact the support team with just one click.
As it is an instantaneous process
It can answer users’ questions in real time! enabling sales conversion and a closer how to use hashtags for social media marketing relationship with the customer! even from miles away.
Influencer Marketing!
Influencers have also exploded in their market! even though they have existed for years. Today! in addition to promoting brands! they are also becoming “corporate ambassadors”.
And this is a trend that will only The easing of isolation become mobile list more solid in the coming year! as it becomes increasingly important to define who will be the faces and voices of your brand. It is essential to find influencers who are aligned with your company’s mission! vision and values! while also feeling that the influencer makes sense for your brand image.